What do our Support Coordination service look like?

NDIS Support Coordination is a service designed to help participants navigate the National Disability Insurance Scheme (NDIS) and make the most of their funding. A Support Coordinator works with participants to understand their NDIS plan, connect with service providers, and develop the skills needed to manage their supports independently over time.

There are three levels of Support Coordination:

  1. Support Connection – Assisting participants in understanding their NDIS plan and connecting with the right providers.

  2. Support Coordination – Helping participants build the skills to manage their supports, ensuring they use their funding effectively to achieve their goals.

  3. Specialist Support Coordination – For participants with more complex needs, this level provides intensive support to overcome significant barriers and coordinate multiple services.

How a Support Coordinator Can Help:

  • Explain the NDIS plan and how funding can be used.

  • Connect participants with suitable service providers, therapists, and community supports.

  • Assist with service agreements and provider negotiations.

  • Help participants build confidence in self-managing their plan.

  • Troubleshoot issues and support participants during plan reviews.

The ultimate goal of Support Coordination is to empower participants with the knowledge and resources they need to take control of their supports, ensuring they receive the right assistance to live a fulfilling and independent life.

For more information regarding our insurance case management services, click here.