Our Team

Vicky Valanidas is the Founder and Director of ViCare Support Services and an experienced Social Worker who has been practising since 2018, following her graduation with a Bachelor of Social Work from the University of Sydney. Vicky works across both the iCare and NDIS schemes and is also an NDIS Support Coordinator for levels 1, 2 and 3 Support.

She provides support coordination, advocacy, psychosocial support, service navigation, housing assistance, care planning, and capacity-building support to individuals with a wide range of disabilities and support needs.

She has a particular interest in supporting people living with cognitive impairments, including Traumatic Brain Injury (TBI), Acquired Brain Injury (ABI), Chronic Traumatic Encephalopathy (CTE), and other neurological conditions. Vicky also works with individuals living with autism, intellectual disability, psychosocial disability, mental health conditions, and complex physical disabilities.

With a strong commitment to person-centred care, Vicky focuses on empowering individuals to achieve their goals, enhance their independence, and improve their overall quality of life.

Since graduating as an Occupational Therapist in 1990, Cherie has primarily worked in community-based rehabilitation. Her areas of expertise include brain injury, spinal cord injury, dementia, musculoskeletal conditions, and psychological rehabilitation.

Cherie has extensive experience across both the public and private sectors as an Occupational Therapist and Case Manager. She has specialised skills in driving assessments and training, pain management using the Abilita model, and workplace risk management, supported by her Post Graduate Diploma in Safety Science.

Her career includes clinical experience in Canada and England, as well as a casual teaching position at Western Sydney University and presentations at professional conferences. Cherie has provided services across NSW CTP, Workers Compensation, Comcare, Lifetime Care, WorkCover Queensland, Life Insurance, NDIS, and privately funded programs.

A full member of Occupational Therapy Australia with national registration, Cherie is committed to ongoing professional development and delivering evidence-based, person-centred services that achieve meaningful outcomes for her clients.

Mathew is our psychologist here at ViCare Support Services and a valued part of our multidisciplinary team. As an experienced graduate of Western Sydney University, Mathew brings a warm, empathetic approach and a deep understanding of mental health, with expertise in supporting clients through anxiety, depression, trauma, emotional regulation challenges, and more.

His commitment to person-centred care aligns perfectly with our values at ViCare. Mathew works closely with our support coordinators and social workers to ensure clients receive cohesive, well-rounded support that meets both their psychological and practical needs.

With Mathew on board, our participants have direct access to trusted psychological support, helping them build resilience, develop coping strategies, and make meaningful progress toward their goals as part of their NDIS or iCare journey.

Abbey is an Allied Health Assistant with a Bachelor of Medical Science from the University of Sydney, bringing a strong analytical and clinical foundation to her work. In her role, Abbey supports operational processes, clinical documentation, and service coordination to ensure our allied health services are delivered efficiently and to a high professional standard.

With her background in medical science, Abbey has a strong understanding of anatomy, physiology, and complex health conditions, which allows her to approach administrative and coordination tasks with precision and clinical awareness. She works closely with the team to support quality assurance across services.

She plays a key role in maintaining structure and consistency within the team, ultimately contributing to safe, organised, and client-focused service delivery.

Demi is an Allied Health Assistant who primarily supports our team through administration and service coordination, ensuring the smooth day-to-day running of client supports. With a strong background in Social Work and currently completing her Bachelor of Social Work at the Australian Catholic University, Demi brings valuable insight into the complexities of the NDIS and the broader social and healthcare systems.

Her understanding of client needs, trauma-informed practice, and multidisciplinary care allows her to approach administrative tasks with depth, accuracy, and compassion. Demi plays an important behind-the-scenes role in maintaining high standards of service delivery while contributing thoughtful input to support client outcomes.

She is passionate about making a meaningful impact and supporting both our team and clients through a professional, client-focused approach.