We are located in the Sydney Central region.

At ViCare Support Services, we provide support across a wide range of locations throughout NSW, including Greater Sydney, the Blue Mountains, the South Coast, the North Coast, and rural and regional NSW.

By special arrangement, we are also able to support interstate clients, including those based in Canberra and Queensland.

If you would like to confirm whether we service your specific area, please don’t hesitate to contact us — we’re happy to discuss your needs.

You can contact us at any time via our contact page, by phone on 1300 880 833, or by email at info@vicaresupportservices.com. We aim to respond promptly and typically within one business day.

All services can be delivered face-to-face or via telehealth, including Zoom, FaceTime, and Microsoft Teams, depending on your preference and location.

You can contact us directly via our phone (1300 880 833) or email (Info@vicaresupportservices.com), or submit an enquiry through our website. We accept referrals from:

Participants and families
Allied health professionals
Case managers and insurers
Community organisations and more

Our services are available to:

NDIS participants (self-managed, plan-managed, or NDIA-managed)
People involved in iCare schemes (Lifetime Care, Workers Care, Dust & Disease)
Individuals transitioning between funding systems
People seeking private services (where applicable)

Yes! We assist people with understanding the NDIS access process and gathering appropriate evidence.

At ViCare Support Services, we provide genuine, coordinated support that puts people first. Our multidisciplinary team works closely together to deliver practical, trauma-informed services tailored to each individual’s goals.

We specialise in complex cases, understand how to navigate multiple systems, and advocate clearly to achieve meaningful outcomes. With flexible service delivery and a strong focus on collaboration, we make support simpler, more effective, and easier to access.

Frequently Asked Questions